Q. Is this for Corn or Flour tortillas?
A. This machine is for Corn Tortillas only.
Q. How many tortillas can it make?
A. It can make up to 840 raw tortillas an hour.
Q. How many sizes of tortilla can it make?
A. The are 9 tortilla cutters available from 4" to 7". The machine comes with a cutter of 6” and you can purchase any additional cutter required.
Q. What is the thickness of the tortilla?
A. The thickness of the tortilla can be adjusted from 1 to 1.5 mm.
Q. What type of dough can I use?
A. You can use Nixtamal masa or Maseca.
Q. What space is needed for the machine in the kitchen?
A. This tabletop machine requires a small space of 2 x 2 ft.
Q. Has the Ventura Flex been tested or certified?
A. Yes, the machine is NSF and ETL certified.
Q. Where is the Ventura Flex manufactured?
A. The Ventura Flex is manufactured in Houston, TX.
Q. How can I purchase the Ventura Flex?
A. You can check our Sales page to find a local, national, or online dealer.
Q. Can a restaurateur purchase a Ventura Flex directly from the factory?
A. Tortilla Masters does not sell directly to end users. All sales requests are direct to local, national, or online equipment and food service companies.
Q. Are special electrical outlets or connections required?
A. No, it uses a standard 120V/60 outlet, found commonly in restaurant kitchens.
Q. Is the Ventura Flex Corn Tortilla Machine easy to clean?
A. Yes, it was engineered and constructed to make clean-up simple and quick. There is a cleaning video on our website.
Q. Are instructions for maintenance procedures provided?
A. All equipment comes with a manual of operations, problem trouble shooting, warranty limitations. Also, we highly recommend watching the videos prior to start using the machine.
Q. What is the standard equipment warranty?
A. You can check the Warranty Section for details.
Q. Where do I find the model and serial number?
A. The model and serial number are found on the manufacturer name plate that is located on the side of your Ventura Flex.
Q. What do I have to do if a need to replace a part or call for service?
A. Parts, such as on-off switches, can be purchased directly from our website (link to sales of parts). For service you need to contact Tortilla Masters at 281-994-7010. Please have the following infomation: Model Number, Serial Number and Purchasing Date.