Ventura Flex^® Warranty

Tortilla Masters Equipment, LLC warrants to the original purchaser of new equipment, when installed in accordance with our instructions within North America and subjected to normal use, is free from defects in material or workmanship for a period of one year on parts (excludes wear/expendable parts). One Year Warranty for Parts and One Year Warranty for Labor, effective from the date of purchase by the original owner.

This warranty is in lieu of all other warranties, whether expressed or implied. Tortilla Masters Equipment expressly disclaims any implied warranty of warranty or merchantability or expressed or implied warrant of fitness for a particular purpose.

Tortilla Masters Equipment obligation and liability under this warranty is expressly limited to repairing and replacing equipment which proves to be defective in material or workmanship within the applicable warranty period. All repairs pursuant to this Warranty will be performed by an Authorized Designated Tortilla Masters Equipment Service Location during normal working hours. This warranty does not cover services performed at overtime or premium labor rates. Should service be required at times which normally involves overtime or premium labor rates, the owner shall be charged for the difference between normal service rates and such premium rates. In no event shall Tortilla Masters Equipment be liable for incidental or consequential damages to buyer or any third party, including, without limitation, loss of property, personal injury, loss of business or profits or other economic losses, or statutory or exemplary damages, whether in negligence, warranty, strict liability, or otherwise.

This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees.

This warranty does not cover product failures caused by failure to maintain, neglect, abuse, damage due to excess water, fire, normal wear, improper set up and use. Periodic maintenance is not covered.

The foregoing warranty provisions are a complete and exclusive statement between the buyer and seller. Tortilla Masters Equipment neither assumes nor authorizes any persons to assume for it any other obligation or liability in connection with said equipment.

Example of items not covered under warranty, but not limited to just these items:

1. Acts of God, fire, water damage, vandalism, accident, theft
2. Freight damage
3. Improper installation or alteration of equipment
4. Use of generic or after-market parts
5. Repairs made by anyone other than a Tortilla Masters Equipment designated servicer
6. Lubrication
7. Expendable wear parts. (This includes the tortilla cutter, metal straps, conveyor belt, rollers, wire tensioner)
8. Cleaning of equipment
9. Misuse or abuse

This equipment is intended for commercial use only. Warranty is void if equipment is installed in other than commercial application.

This warranty is applicable only in 48 contiguous U.S. states.

For Warranty service contact: 281-994-7010.